Customer satisfaction is of paramount importance to Lauren, and she strives to always exceed expectations. Her formula for success: listening intently to the needs of her clients and then delivering insightful, pro-active, and highly professional service.
Below is a sampling of testimonials from sellers and buyers that Lauren has worked with.
"Selling and buying real estate in Manhattan is a notoriously stressful process. That's why we chose to have Lauren on our side. She advised us on prepping our condo for sale, helped us negotiate a multiple offer situation, and managed to get us top dollar. On the flip side, shepatiently guided us through the co-op purchase application process to ensure that we put our best foot forward with the coop board. She always provided the highest level of expertise and professionalism, and we are extremely happy to have had her working on our behalf."
"Lauren Kende has an inexhaustible supply of both energy and good cheer that she brings to the task of helping her clients. Her thoroughness, diligence and intelligence made her an irreplaceable asset to my wife and I in our search for an apartment to buy. We could not recommend her too highly."
"Lauren helped me find my coop while I was going through a divorce. She provided the exact combination of professionalism and friendship throughout the process -- from showing me apartments, negotiating a price, gathering the necessary paperwork, and finally to the closing -- at a very stressful time in my life. I always felt she was working for me, never wasted my time, and I couldn’t be happier with the results."
"Just wanted to drop a quick note this morning to extend our sincere gratitude for all that you did to facilitate our (fairly aggressive) NYC apartment search this weekend. You went above and beyond to accommodate our interests, answer our countless questions, and allay our fears. It was a pleasure getting to know you both professionally and personally. We would definitely recommend you as a broker without hesitation (and have already)!"
--Kate & John O.
"Lauren was instrumental in finding my condo AND closing in 2 months (which is almost unheard of these days if a bank is involved). So many brokers are just out for themselves, but Lauren is TRULY watching out for her client’s best interests more than her own. She does what's best for her client, even if it means she makes less. Where else can you find a broker like that? Thanks Lauren!!"
"The only thing worse than not having a great apartment in NYC is the fear of not being able to rent it when youare offered a dream job and have to relocate to Europe in a matter of months. This is the situation I found myselfin when I turned to Lauren Kende to ask her to take on the challenge of renting my co-op apartment in Hell’sKitchen. Making things even more interesting – since I was vacating my apartment in October, she needed tofind a tenant and have them approved by the board before the start of the new year in the midst of the economicrecession. Undaunted, Lauren accepted the task. Candid and honest about the challenges, her knowledge of thecompetitive rental market in my neighborhood helped me set realistic expectations, as well as a reasonableprice and marketing strategy. From start to finish, Lauren took care of everything. She even set me up with amanagement company to oversee my property while I was abroad. As I had already relocated to Europe,everything was handled by e-mail without delays. Lauren overwhelmingly exceeded my expectations, rentingmy apartment on short notice for a good rental amount. To put icing on the cake, the tenant was a well-knowncelebrity. Needless to say, I am very thankful for all Lauren has done for me as a realtor and she will be my firstcall to address my real estate needs when I return to NYC."